Q. What time does the Museum Of Shadows Open?
A. The Museum Of Shadows will open at 10:00 AM - 5:00 Pm Wednesday - Saturday and Sunday 12:00pm - 4:00PM
Q. Do we need to print our admission tickets?
A. You may print your emailed tickets or you may present them on your smart phone
Q. Is there a fee for parking?
A. No there is plenty of FREE parking in front of the Museum of Shadows or in the public parking lost near by.
Q. Is there wheelchair/handicap access?
A. Yes Museum of shadows is wheelchair accessible
Q. Can I take photographs or video inside the Museum of Shadows?
A. No photos or videos allowed inside of the Museum. There will be plenty of photo ops outside of the museum. If you are media related, please contact us so that video and photo ops can be arranged.
Q. Do you accept credit cards?
A. Yes, we accept all major credit cards
Q. Does Museum of shadows have a gift shop or store?
A. Yes, We offer many amazing items in our gift shop, books, T-shirts, Ghost hunting equipment, Crystal and necklaces and much more.
Q. I want to attend the ghost hunt in the evening at the museum of shadows, where can I purchase tickets?
A. You can purchase tickets here museumofshadows.com
Q. Is there security at the museum of shadows?
A. Yes, We someone who is on site during business hours, also we have two law enforcement officers who watch the live security cameras 24 hrs a day off site.
Q. How many tickets are sold for the ghost hunt at the museum?
A. Only 12 tickets are sold per event
Q. How much does the ghost hunting event cost?
A. 25$ per person (must be at least 10 years and older and accompanied by an adult)
Q. If I brought by 12 yr old do I have to buy a ticket for them also to attend the ghost hunt?
A. Yes, All children 10 yrs and older must have a purchased ticket to attend the ghost hunt along with a ticket holding adult.
Q. If I decide to leave early during a ghost hunt, can I get a refund?
A. No refunds are given as you have reserved/ booked your spot in advance.
Q. I am unable to attend a ghost hunt can I get a refund?
A. No, We will offer another date for you to use your tickets if you contact us 48 hrs prior to event date, Failure to notify us within 48 hrs of the event marks your tickets as invalid and no date will be allowed to be rescheduled.
Q. Can I sell my ghost hunting tickets?
A. Yes you are allowed to sell your tickets, we ask you to provide us the name, phone, email of the new ticket holders so we can add them to our event log.
Q. Are all the item in the museum of shadows haunted or have some sort of attachment?
A. Yes, Every item in the museum has some sort of attachment and have been sent to us from around the world as they previous owner didn't want to deal with the haunting.
Q. Can we touch an items in the Museum Of Shadows?
A. No, Anyone caught touching an item will be asked to leave with out a refund.