At The Museum of Shadows, we are always looking for positive, reliable, and dedicated individuals to join our team!

We are currently recruiting for Front desk Retail Associates & management. 

If you are interested in a position with us, please send your resume along with a short video clip.

The video clip should explain why you would be a valuable addition to our team! museumofshadows@gmail.com for consideration.

Do you have a passion for the paranormal? At the Museum of Shadows, we are always looking to grow our team! We are currently hiring Front Desk Associates & Management, if you would like to work at the most haunted museum in the world, please review the job description below and send us your resume and a short video clip about yourself.

REQUIRED QUALIFICATIONS FOR FRONT DESK ASSOCIATES:
The front desk attendant greets visitors, and answers general questions. Monitors the safety and cleanliness of Museum and assists with other tasks as assigned. As the first point of contact in the museum, a friendly welcoming demeanor is important.
• Must be at least 18 years of age and able to pass a background check.
• Ability to communicate professionally with guests and coworkers.
• Must be able to work Wednesday – Sunday 2pm – 10pm
• Ability to adapt to a constantly changing work environment and thrive in a team setting.
• Previous customer service experience preferred.

Management:
Job Description:
The Museum Manager will be responsible for all aspects of daily museum operations, assisting the Executive Directors and Board of Directors as directed by the Executive Director to ensure the organization's mission is being fulfilled at a level of excellence. As a team member, the ideal candidate must be able to work independently and in a collaborative environment. Someone looking to grow with our company.
Primary Responsibilities:

• Welcome guests and deliver an exceptional visitor experience.
• Provide oversight of the daily operations
• Direct the daily operations of the museum, including visitor services, ticket sales, store sales, programs, housekeeping, safety, and security.
• Ensure the safety and maintenance of a high quality and historic facility, the grounds, and all equipment.
• Conduct daily inspections of the museum to ensure that it is equipped and ready for daily opening.
• Identify and address facility maintenance issues and maintain records.
• Resolve issues and problems to facilitate efficient operations.
• Manage and directly supervise a staff consisting of full time & part-time associates; conduct staff training and provide updated and accurate reference materials for memberships, procedures, emergency preparedness, and policies.
• Ensure high levels of staff and visitor satisfaction.
• Provide information to visitors about the museum.
• Oversee artifact donation care and management as directed by the owners.
• Model excellent customer service for staff, including proactive greeting and interaction with visitors to direct them towards exhibits, and amenities, and to provide membership information.
Qualifications:
• Minimum of 1 year management experience required.
• Excellent written and verbal communication skills; attention to detail; planning and organizational skills; and strong interpersonal skills, demonstrated by advanced training, and/or career experience.
• Skill in providing excellent customer service.
• Ability to evaluate problems, determine causes of events, formulate, and recommend solutions.
• Detail-oriented and able to multi-task.
• Highly self-motivated, and a team player.
• Valid driver’s license.

If you are interested in a position with us, please send your resume along with a short video clip about yourself. 

The video clip should explain why you would be a valuable addition to our team! museumofshadows@gmail.com for consideration.

If you are interested in a position with us, please send your resume along with a short video clip about yourself.

The video clip should explain why you would be a valuable addition to our team! museumofshadows@gmail.com for consideration.